Refund and Returns
Our company offers a 7-day return policy for all mirrors and furniture purchases. If for any reason you are not satisfied with your purchase, please contact our customer service team within 7 days of receiving your item to initiate a return.
All items must be returned in their original packaging and condition, with no signs of wear or damage. We will gladly provide a refund or exchange for your purchase.
Please note that return shipping costs are the responsibility of the customer, and original shipping costs are non-refundable.
Custom-made or special-order items are final sale and cannot be returned.
Processing the Return:
- Send us an image on Whatsapp of the damaged product received.
- Pack the product and keep it ready for the pickup.
- Our company will arrange a pickup.
- We will process the refund after we receive the product.
